I know that I find humor in unusual places but sometimes, it just can’t be helped. The latest has to be the Super Bowl Blackout. Actually, that was only mildly humorous, what was funny was their comment on what to blame: ‘a piece of equipment that detected an anomaly in the system and shut down power.’ In other words: they blew a fuse. My father used to call that a twenty dollar excuse for a ten cent problem.
But how does that relate to the deTECH blog? Everything! When we were developing this blog our goal was to break down the barriers of communication between IT and the rest of the company.
Have you ever been in a meeting and someone (likely an IT Person or an Accountant) starts throwing out acronyms and buzzwords? Do you feel like you should know what they are talking about but are afraid to ask? Well don’t. Every industry or department has them. And just because you aren’t in that loop doesn’t mean you know less, your group has them too. I remember my Sociology class in college talked about things like that. A person can feel elevated by keeping someone else from feeling equal. It has been too long since I had the class to remember the word for all of that but I know it happens.
Of course sometimes it is just a habit that we all get into and forget that everyone doesn’t have the same background. We American use football slang and everyone here knows what we mean but they may not mean a thing to someone from another country. We aren’t trying to be rude; we just forget that people elsewhere don’t watch our football.
OK, my soap-box message is this: Think about the fancy words and intelligent sounding acronyms. Does your audience have the same background? I am suggesting a shift in your paradigm, stop drinking the Kool-Aid, and make your core competency strong communication. Stop dialoging about it and talk about it! This is mission critical, folks!
A buzzword or an acronym can certainly make a discussion easier to get through as long as everyone understands their meaning. Just make sure they are used to help the discussion and not as a Shibboleth.