YHB is committed to responding as quickly as possible to developments regarding COVID-19 (Coronavirus). We are following the recommendations provided by the Commonwealth of Virginia and the CDC. While the risk of contracting the coronavirus in the U.S. is currently low, we will follow the advice of local and national public health authorities.
[updated March 20, 2020 | 8:25am]
In response to additional guidance given by the Virginia Department of Health and the CDC concerning COVID-19 (Coronavirus), YHB will be deploying these additional measures:
- YHB offices are closed to the public until further notice. We encourage you to use our secure file transfer portal for sending documents. Offices will only accept paper documents sent by mail (USPS, FedEx, etc…) Please do not drop off documents in person.
- Staff continue to work remotely, and are available by phone and email if you have questions or concerns. We are well-equipped technologically and operationally, and have taken steps to ensure our ability to serve you with minimal disruption.
- All tax returns will be delivered digitally or, if requested, by mail. Arrangements for paper copies to be picked up can be made once our offices reopen.
Stay up-to-date on tax changes and find useful resources during this time.
At YHB, we are keenly aware of the potential impact of the coronavirus (COVID-19). We have taken steps to provide for the continuity of our client services and the safety of our employees and clients as we navigate through the uncertainty of the outbreak. We do not anticipate any major disruptions in serving you as staff members are working remotely and readily available by e-mail or phone. We truly appreciate your flexibility and support during this time.
Our thoughts remain with everyone affected by the COVID-19 crisis.
What You Can Do
YHB has plans and systems in place to continue providing exceptional service to you during this time. To help keep everyone healthy and continue serving you, we encourage clients to utilize our remote capabilities. Below are some options available.
Secure File Transfer
YHB has the ability to send and receive files using a secure file transfer portal, known as ShareFile. This option eliminates the need to mail or hand deliver sensitive documents.
In addition, some documents can be signed digitally via DocuSign. This allows you to electronically sign documents without needing to print, sign and scan it back to us. It also automatically notifies us when you’ve completed signing the documents so we can keep the process moving forward.
YHB has the ability to video conference and share screens utilizing the latest in conferencing software. When requested, your YHB team member can setup a virtual meeting with you and provide a call-in number and link to utilize video and screen sharing. This can be done from a phone or computer.
We truly value our relationship with you and want to assure your questions are answered and we continue to serve you with the personal attention you are used to.
Thank you for allowing us to serve you!